We do not offer refunds for change of mind purchases.
We are happy to offer exchanges, subject to availability. To request an exchange, please email us within 7 days of receiving your order at info@ehrina.com with the following details:
- Your order number
- Your full name
- The reason for the exchange
- The size you would like to receive
Once we’ve received your request, we’ll provide the return address and further instructions.
For your peace of mind, we recommend using a tracked and insured shipping service and keeping your proof of postage until your exchange has been processed. Ehrina cannot be held responsible for items that are lost or damaged while being returned.
To be eligible for an exchange, all items must be returned in their original condition, unworn, unwashed, free from marks, odours, or detergent scents, and with all original tags attached.
Once your return has been received and inspected, we’ll process your exchange or issue store credit if applicable.