INFO

About Us

We are EHRINA; a womanwear brand creating limited, thoughtfully curated pieces designed by and for women. Every piece is produced in small quantities, celebrating exclusivity, quality craftsmanship and timeless design.

We create more than clothing, we create pieces to be treasured, designed to make you feel your best, every day.

Processing Time

Orders are processed within 24–48 hours (Monday to Friday, excluding public holidays) before being dispatched. An estimated delivery timeframe will be provided at checkout based on your selected shipping method and destination.
Returns & Exchanges

We do not offer refunds for change of mind purchases.

We are happy to offer exchanges, subject to availability. To request an exchange, please email us within 7 days of receiving your order at info@ehrina.com with the following details:

  • Your order number
  • Your full name
  • The reason for the exchange
  • The size you would like to receive

Once we’ve received your request, we’ll provide the return address and further instructions.

For your peace of mind, we recommend using a tracked and insured shipping service and keeping your proof of postage until your exchange has been processed. Ehrina cannot be held responsible for items that are lost or damaged while being returned.

To be eligible for an exchange, all items must be returned in their original condition, unworn, unwashed, free from marks, odours, or detergent scents, and with all original tags attached.

Once your return has been received and inspected, we’ll process your exchange or issue store credit if applicable.
Custom Orders & Adjustments

At EHRINA, we offer bespoke alterations and custom orders for selected pieces. If your size isn’t available or you’d like a personalised adjustment, we’ll do our best to accommodate your request.

Alterations such as length, fit, or colour may be possible, subject to design and production requirements. Additional charges and lead times will apply.

To request a bespoke order:

Email us at custom@ehrina.com with:

  • The product name
  • Your size or measurements (if applicable)
  • Details of your requested alterations or customisations

Our team will review your request and confirm what’s possible, along with a quotation and estimated production timeline.

Before placing a bespoke order

Please note:

  • Bespoke and personalised pieces are made specifically for you and are therefore non-refundable/exchangeable.
  • Production times vary depending on the complexity of your request.